Frequently Asked Questions

We specialize in screen replacements, battery replacements, charging port repairs, and camera repairs. We can also fix speaker, button, and water damage issues. Essentially, we handle all major and minor phone issues.

Most repairs, like screen or battery replacements, take about 30 minutes to an hour. However, complex issues may take longer. We’ll provide an estimated time when we diagnose the problem.

Yes, we use high-quality or genuine parts for repairs, and we offer a warranty on parts and labor to ensure quality and reliability. Warranty length depends on the type of repair.

We do repair water-damaged phones, but success depends on the extent of damage. If you bring it in quickly, we have a good chance of restoring it. Our technicians will assess and let you know the chances.

Yes, for common repairs like screens and batteries, we often offer same-day service. For emergency repairs, please call ahead so we can prioritize your device.

We handle screen replacements, battery issues, charging port repairs, keyboard problems, software issues, and virus removal. We also work with issues related to hard drive and RAM.

We have tools to retrieve data from non-working laptops. We’ll connect your hard drive to another device to try to recover the data, though recovery success depends on damage severity.

Yes, we repair both Windows and Mac laptops. Costs may vary based on parts, as Mac parts can be pricier. We’ll provide a clear estimate for each type.

Absolutely! Adding RAM can make your laptop faster, while storage upgrades give more space. We’ll check compatibility with your laptop model first.

We inspect the laptop, run tests, and check for hardware and software issues. Some diagnostics are free, while others may have a small fee, which we’ll inform you about upfront.

We repair most tablets, including iPads, Samsung Galaxy Tabs, and Amazon Kindles. From screen replacements to battery fixes, we cover a wide range of brands.

We replace cracked screens using quality parts. Costs vary by model, and we’ll provide an exact quote after checking your tablet’s make and model.

Yes, we handle both. Hardware repairs include screen and battery replacements, while software repairs include system resets, updates, and virus removal.

We can replace the battery with a new one to restore normal function. This is a quick fix and usually brings the battery life back to its original performance.

Yes, we can fix or replace malfunctioning buttons like home, volume, and power. If a button is stuck or unresponsive, we’ll check and replace it as needed.

We repair desktops and laptops, covering hardware issues (like hard drives and screens) and software fixes (such as virus removal). We also offer data recovery and system tune-ups.

Yes, we offer virus removal, malware clean-up, and software optimization to speed up performance. We install antivirus software if needed to prevent future issues.

Yes, we can upgrade graphics cards, CPUs, RAM, and storage to boost performance. We’ll verify compatibility and discuss potential improvements based on your needs.

We use specialized tools to recover data from damaged drives. Cost depends on the complexity, and we’ll provide an estimate before starting.

Yes, we can help with software issues, virus removal, and setup remotely. Just give us a call, and we’ll walk you through the process for remote assistance.

We repair current and older models of PlayStation, Xbox, and Nintendo consoles. From hardware to software issues, we can help with most consoles.

We clean internal components, replace thermal paste, and check for hardware issues. These steps usually resolve overheating problems.

Yes, we repair or replace faulty disc drives. Typical repairs take a few hours, but times may vary depending on the issue and part availability.

Yes, we also repair controllers and accessories. We fix issues like broken buttons, drift problems, and charging issues.

Yes, we offer a warranty on console repairs. Warranties typically last 90 days but vary based on the repair type and parts used.

We offer screen repairs, battery replacements, and button fixes for all iWatch models. We can also address charging issues and water damage.

We replace damaged screens with high-quality parts. Costs depend on the iWatch model, and we’ll provide a specific estimate when you bring it in.

Yes, we work on water-damaged iWatches, but success varies with the extent of damage. We’ll assess and let you know the repair chances.

Yes, we replace batteries to restore normal battery life. Most battery replacements take about an hour, depending on the model.

Yes, our iWatch repairs come with a warranty, and we use OEM or high-quality parts for reliability. Warranty length depends on the repair.

You can mail-in anything listed on our site. If you have any questions or your device is not listed please call and our expert team will assist you.

We only need your device, do not include accessories, the original packaging as this will only increase shipping cost. Any other information we need will be provided from the mail-in form.

No, we do not need your SIM card.

It is recommended. We need the passcode in order to test your phone after the repair. If you do not wish to provide your passcode, certain phone functions won’t be tested such us camera, Wi-Fi, and Bluetooth, and therefore can’t be verified by us to work.